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Testimonials

We are committed to providing our customers and their loved ones with a memorable, unique and most importantly enjoyable experience in store with us, and we hope the below testimonials about our service speak for themselves. More reviews can also be found on Facebook and Google.

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SO IMPRESSED BY THE SELECTION

5* - "I didn’t know what to expect when I booked an appointment to look at the dresses here. I had a style in mind but held little hope to find what I was after. When I arrived I was so impressed by the selection. There were lots of dresses that I liked and tried on. Katie and Sophie were both lovely, friendly and extremely helpful. I was very happy to find and buy the dress I was looking for. I’d recommend this lovely shop to anyone looking for a dress for their special day. You won’t be disappointed." - Emma

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STUNNING AFFORDABLE DRESSES 

5* - "I would like to thank Sophie and Katie for their hospitality and making today an amazing comfortable day for my friends and I. You have a wonderful shop with stunning affordable dresses, that any bride to be should go and have a look at before spending a fortune. I fell in love with my first one but still tried on more. I didn't feel rushed and the girls were very professional which made the whole experience relaxing." - Julie

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THE JOURNEY WAS WELL WORTH IT

5* - "Just been here today with my daughter, she said YES to the dress. Very professional friendly enthusiastic and very encouraging. Such a lovely family shop, I would highly recommend going here even if it means travel, the journey was well worth it." - Steph

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WHAT A LOVELY EXPERIENCE WE HAD

5* - "Visited here today with 3 close friends as one of them is due to be married in the near future, What a lovely experience we had, the girls were welcoming, friendly and extremely obliging. We were offered refreshments as soon as we arrived, and were made very comfortable. At no time did we feel rushed or the need to hurry. The shop was immaculate & I would recommend this beautiful little shop to anyone. The prices & the dresses are AMAZING & such a wide choice. My friend chose the first dress she tried on." - Tania

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SUCH BEAUTIFUL DRESSES AT A FRACTION OF THE PRICE

5* - "Such beautiful dresses at a fraction of the price. The girls were so welcoming, helpful and patient with me. I needed to revisit for a second trip and they replied out of hours straight away to get me in as soon as they could. I’d recommend all brides to have a look at what they have to offer! Thank you very much girls." - Natalie

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A REAL PERSONAL EXPERIENCE

5* - "I can not recommend Ruby Frances Bridal enough. The shop is beautifully designed to make a real personal experience. Sophie and Katie were so welcoming, they eased any nerves straight away and made my whole experience a memorable one. With such a great variety of dresses I was so pleased I was able to find my dress with them." - Lisa

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THE PERSONAL TOUCH RUBY FRANCES PROVIDED MADE ALL THE DIFFERENCE

5* - "The wife to be came to you this weekend. She came home a very happy lady and couldn't speak highly enough of the product range and service. It's great to see a small local business doing so well and I really hope your reputation builds. I think the personal touch Ruby Frances provided made all the difference. Great work ladies!" - Chris

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MADE ME FEEL REALLY SPECIAL

5* - "I went here to try on dresses and the girls were so lovely and it was booked out just for me and made me feel really special and were very welcoming. They had a large selection of dresses. I would definitely recommend to go there." - Amy

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I LOVED MY EXPERIENCE

5* - "I loved my experience, I thought both of the ladies were very down to earth and lovely, excellent customer service. Would highly recommend them. I'm so happy I have chosen my dream dress. Thank you Sophie and Katie." - Jo

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SO CALM AND REASSURING

5* - "The ladies at Ruby Frances took all of the stress out of having alterations made on my daughter's wedding dress after we were badly let down elsewhere. Their brilliant seamstress was so calm & reassuring that the relief was huge!! I cannot recommend this business highly enough." - Tanya

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EVERY BRIDE TO BE'S DREAM

5* - "I just have to say a massive thank you to these lovely ladies. They were so welcoming and helpful. With not very long to go till my wedding, I managed to find the dress I wanted. So many beautiful dresses too! Every bride to be's dream." - Emily

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SUCH LOVELY, FRIENDLY, CARING LADIES

5* - "Came today with my daughter, such lovely, friendly, caring ladies! Nothing was to much trouble and they were amazing with privacy. She said yes to the dress and we are all incredibly happy " - Stephanie

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NOTHING WAS TO MUCH TROUBLE

5* - "Popped in yesterday for a little nose and left with a dress! Such a beautiful little store with two wonderful owners. So helpful and accommodating, even when I was doing a bit of back and forth nothing was too much trouble for them. Will be recommending you to everyone. Thank you!" - Hannah

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A FANTASTIC EXPERIENCE FOR EVERYONE

5* - "What a great find. So friendly and welcoming and a great selection of dresses. Made it a fantastic experience for everyone. Would highly recommend. Book an appointment as soon as possible." - Lynne 

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